We recognise that trust and confidentiality are vital issues to our clients and as such, we undertake to keep all information provided to us in strict confidence.
No contact details or any other information you provide to Erragon Virtual Assistance will be sold, rented, loaned or otherwise disclosed to any third party without prior written consent.
Information or resources provided to Erragon Virtual Assistance will not be used for any personal or commercial gain and any perceived conflict of interest will be advised immediately.
Terms & Conditions
Erragon Virtual Assistance is engaged as an independent professional contractor and will not be construed in any event as being an employee of the Client and work efforts will not be under the supervision or control of the Client. All reasonable requests from the Client will be complied with.
As an independent contractor, Erragon Virtual Assistance is not restricted to working exclusively for any one Client during the term of any agreement. Agreements may be cancelled at any time by either party upon giving seven (7) days written notice to the other party.
All work carried out shall be considered made-for-hire under the Copyright Act and, at all stages, shall remain the sole and exclusive property of the Client.
All information and knowledge gained by Erragon Virtual Assistance during the course of providing services shall be regarded as strictly confidential and will not be sold, rented, loaned, or otherwise disclosed to any other third party without the express written consent of the Client, or unless directed by law.
Erragon Virtual Assistance will take all reasonable steps to protect information from misuse and unauthorised access.
Erragon Virtual Assistance is not registered for GST purposes and as such, all rates are quoted in Australian dollars ex GST.
Minimum charge for any project is two (2) hours, then billing in thirty (30) minute increments thereafter.
Hourly rates do not include disbursements including international phone calls, postage, fax charges, couriers, special printing requirements, job specific stationery, out-of-area travel expenses etc which will be charged additional at cost.
Full payment is required prior to release of final documents/projects.
Erragon Virtual Assistance will not be held liable for any damages suffered by the Client from any cause whatsoever and will not be responsible for any consequential damage suffered by the Client or any other party.