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What is a Virtual Assistant?


A Virtual Assistant, or VA, is a highly-skilled, independent professional who remotely provides administrative, technical and/or creative business support services. Virtual Assistants operate from their own places of business utilising today’s technology to deliver their services and communicate with their clients. Virtual Assistants can come from a wide range of business backgrounds and some offer additional specialties, for example, legal and medical services.

The most important qualification for a Virtual Assistant is at least five (5) years administrative experience in upper-level capacities such as administrative assistant, executive or personal assistant, secretary, office manager, legal or medical secretary, real estate assistant etc, in traditional work environments. This foundation provides the skills, training and business knowledge that are the hallmark of a top level Virtual Assistant.


What can I ask a Virtual Assistant to do?


You can ask a Virtual Assistant to provide most of the same services as an onsite employee, including:

  • Data Entry
  • Word Processing
  • Presentations
  • Travel Arrangements
  • Diary Management
  • Customer Service
  • Reception/Answering Calls
  • Event Planning
  • Writing, Editing and Proofreading
  • Research
  • Desktop Publishing
  • Transcription
  • Website Maintenance
  • Database Management
  • Marketing and Promotion
  • Bookkeeping
  • Mail Outs
  • Spreadsheets

and much more!


What are the benefits of using a Virtual Assistant?


There are many benefits of using a Virtual Assistant, but the main ones include:

  • You save valuable time and money, allowing you to concentrate on generating revenue and increasing your business growth
  • You don’t need to provide office space, equipment or software
  • You don’t pay workers compensation, superannuation, holiday or sick pay
  • You don’t have any payroll tax responsibilities
  • You don’t need to pay for training
  • You only pay for what you need, whether it be by the hour or per project
  • You have complete flexibility to use a Virtual Assistant on a full time, part time, casual or ‘as needed’ basis

Can anyone use a Virtual Assistant?


Almost any kind of business, small or large, can benefit from using a Virtual Assistant, including:

  • Contractors such as Electricians, Plumbers, Landscapers etc
  • Real Estate Consultants
  • Marketing Consultants
  • Legal Consultants, Conveyancers etc
  • Medical Consultants, Physicians, Psychiatrists, Psychologists etc
  • Life/Business Coaching Consultants
  • Web-based businesses
  • Professional Cleaners

Basically, if you have administrative tasks that need to be completed, you can use a Virtual Assistant, regardless of what type of business you are in.